Privacy policy
Privacy Policy
Effective Date: August 4, 2026
This Privacy Policy describes how MERCY MOTION (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
1. Information We Collect
We collect personal information directly from you when you interact with our Site.
- Device Information: When you visit the Site, we automatically collect details about your device, web browser, IP address, time zone, and certain cookies installed on your device.
- Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. How We Use Your Personal Information
We use the personal information we collect to fulfill our contract with you and to operate our business:
- Fulfillment: To process payments, arrange shipping, and provide you with invoices and order confirmations.
- Communication: To communicate with you regarding your orders, account status, or customer service inquiries.
- Risk Mitigation: To screen our orders for potential risk or fraud.
- Marketing: With your consent, to provide you with information or advertising relating to our products or services.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- E-commerce Platform: We share information with our online platform host (such as Shopify or WooCommerce) to power our online store.
- Fulfillment Partners: We share your order details and shipping address with our production and fulfillment partners (including Tapstitch) so they can create and mail your apparel.
- Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and pixels to enhance your browsing experience, remember your preferences, and track site analytics. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent, though some parts of the Site may not function properly as a result.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mercy@mercymotion.com.